Refund Policy

Last updated: December 16, 2025

At Foraged Fungai, we take pride in the quality and care that goes into every product. Due to the nature of our products, all sales are final. Please review the details below before making a purchase.

Final Sale Items

All products sold by Foraged Fungai are considered final sale. We do not accept returns or exchanges on opened or used products.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the issue. We will review the situation and, where appropriate, offer a replacement or refund.

Refund Eligibility

Refunds may be issued at our discretion in the following situations:

• You received the wrong product

• Your order arrived damaged in transit

• Your order was lost during shipping and confirmed by the carrier

Approved refunds will be processed to the original payment method used at checkout.

Non-Refundable Situations

Refunds will not be issued for:

• Change of mind

• Taste or personal preference

• Products that have been opened or used

• Delays caused by shipping carriers

Processing Time

Once a refund is approved, please allow 5–10 business days for the refund to appear on your original payment method, depending on your financial institution.

How to Request a Refund

To request a refund or report an issue, please contact us at:

📧 info@foragedfungai.com
Include your order number and a brief description of the issue.

Policy Updates

We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page.